Book a Service Request

Please complete this form and submit online to request for service.

Please note this service is only available within the Philippines. For service requests for other countries please refer to websites specific to your country.

Requests for service must include complete contact, address and unit information, as well as specific information on the service required so that we can process your request promptly; incomplete requests may result in a delay in booking your service requrest.

We will contact you within the business day of lodgement to confirm attendance for the next available schedule.

    Customer Information
  • Reference Number
  • First Name*
    Middle Name
    Last Name*
  • Company Name
  • Contact Person*
  • Contact mobile number*
    Contact phone number
    Contact e-mail*
  • Location Information (where the unit is located)
  • House No.
    Unit No.
    Building Name
  • Street Name*
  • Barangay/Subdivision
  • City*
  • Unit Information
  • Type of Unit*
    Model of Unit
  • Warranty Status*
    Serial Number
  • Date of purchase/installation* (for window type - use date of purchase. for PE/Split - use date of installation)
  • Name of Installer
  • Service Requirement
  • Type of Service Requirement*
  • Service Problem
    Dead Unit
    Noisy Unit
    Leaking Unit
  • Not Cooling
    Unit Problem
  • If other, please specify (For multiple units, please note here)
  • Preferred time for attendance
  • First Preference*
  • Second Preference*
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