Why is my air conditioner not cooling properly?

When the outdoor temperature is too hot or when there are too many people inside the room, the air conditioner will appear not to be cooling properly due to the "higher than normal" heat load. In this case set the thermostat to the coldest setting and the fan setting to high speed.

Dirty or clogged air filters is the most common cause of poor cooling performance. Check, inspect and wash air filters on a weekly basis whenever possible.

In addition, it is recommended to have your air conditioner cleaned by our Authorized Service Center (ASC) 3-4 times a year.  To book for a service, click on the link below.